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Engaging Students in Online Discussions

Many instructors express concerns to me about the lack of face-to-face communication in online classrooms. I think we can all agree this is a factor to be dealt with (however balanced by the flexibility of the medium), but there are some advantages to online communication. Students are actively expressing their thoughts and ideas in a public realm (at least among their peers) and the option of sinking to the back of the class and fading into anonymity is removed. Far from the criticism that texting has created a "dumbed down" student population, there are signs that we may be on the verge of a "literacy revolution" (source) and our incoming students are leading the charge. Persistent writing (posts which can be reviewed over time and do not disappear) for public audiences may encourage students to write with a higher degree of clarity and a more thoughtful approach (for more information, see the Stanford Study of Writing project).

The new balance
Early research indicated a tendency of male students to dominate discussions in F2F classrooms, and that female students are more vulnerable to interruption (source). This may mean there is the potential for more equity in online discussions for female students if they can express entire thoughts within a post and feel heard (source), however there are still gender-based differences in online communications, particularly involving writing preference, writing style (source). There are some indications that the online environment also provides more equity for stuents of ethnic minority status (source).

Your students have prior experience
Most students have engaged with others online in discussions for many years. They post comments in Facebook, IM their friends on Google or Facebook, wink and chat on dating sites, pontificate in community-oriented message boards, post reviews on products they've used, and complained on corporate feedback sites. If you think this describes the younger generation, you may be surprised to learn the fastest growing demographic on Facebook is women over 55 (source)!

The goal is not to simply get them talking; they already know how to do that. The goal is to get them

  • discussing
  • thinking, considering, reconsidering
  • analyzing
  • debating with respect
  • listening
  • responding
  • citing sources

We need to teach our students how to be informed and responsible online citizens, especially in online discussions. And chances are, some may already be doing it better than their instructors...

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